Shopping Outside Europe (Non-EU → Greece)

There is no single universal spending cap for parcels shipped from outside the EU to Greece. However, imports are subject to import rules: import VAT (VAT), customs procedures, and additional charges/fees depending on the goods. High-value or commercial-looking orders may be checked more closely.

The classic principle is: import VAT can apply regardless of value, while customs duty typically applies above €150. However, low-value e-commerce rules are changing (including removal of the €150 duty-free treatment and the introduction of flat handling/customs charges for small parcels). This makes it important to verify the current policy before placing an order.

While the declared goods value is central, the taxable base can consider shipping/transport and insurance as part of the overall cost. Expensive shipping can increase the tax base and push the total payable amount higher, even if the product price is low.

There are two common scenarios: • Paid at checkout (VAT/Tax included): the seller/platform collects VAT during checkout (sometimes via IOSS for low-value consignments). • Paid on delivery: the carrier/postal operator collects VAT/duties at import and may add clearance/presentation fees. Always verify wording at checkout such as “VAT included”, “taxes included”, or “import charges paid.”

IOSS (Import One Stop Shop) is designed to simplify VAT collection for low-value imports by charging VAT at checkout. If IOSS is applied correctly, the risk of paying VAT again at delivery is reduced. If IOSS data is missing/incorrect in the import declaration, VAT may be charged again at import.

These platforms often display a “taxes included” model in many countries, but you should still: • Confirm at checkout that VAT/taxes are included. • Be aware that splitting into many small parcels can increase carrier processing fees. • Note that certain categories (cosmetics, electronics, batteries) may face extra checks. Bottom line: always confirm the tax line at checkout.

Amazon may charge an “Import Fees Deposit” on eligible orders, which is an estimated prepayment of import charges, reducing surprises at delivery. This is not available for every seller/item. Check “Ships from / Sold by” and your order summary for “Import Fees Deposit.”

On eBay, sellers can be based anywhere. Some listings include taxes at checkout, while others charge at delivery. Programs like global shipping may involve intermediate hubs and relabelling. Always verify “item location / ships from” and your order’s tax lines.

In addition to VAT/duty, you may see: • Carrier clearance / presentation fees • Storage-like fees if held for a long period • Fees due to missing/incorrect declarations These charges typically come from the carrier/postal operator.

Dispatch origin is the key. Even if a brand is EU-based, if the parcel ships from a non-EU warehouse, it is treated as non-EU and import/customs rules apply. Always verify “dispatch from / ships from.”

Alcohol, tobacco and other excise goods may face extra taxes and stricter controls, and some items may be restricted or prohibited. Batteries, aerosols/flammables, certain supplements and cosmetics can also be restricted. Research before ordering and contact us if unsure.

Items prohibited under keepinboxes policy are not accepted even if ordered from abroad. Shipments containing prohibited items will not be received. Responsibility remains with the customer.

Seller shipping, international transport, potential import taxes, carrier processing fees, and any surcharges are the customer’s responsibility. keepinboxes provides receiving/storage only within its service scope.

The customer is responsible for correct ordering, accurate addressing, carrier selection, tracking, any requested documents, and payments related to customs/import. Carrier delays or customs holds are outside keepinboxes control.

An active keepinboxes subscription is required to receive shipments. Packages for non-subscribed individuals will not be accepted.