KEEPINBOXES USER AGREEMENT (TERMS OF USE)

1. Parties

This User Agreement ("Agreement") is entered into between CPG TECHNOLOGY SINGLE MEMBER P.C., having its registered address at Kon/nou Paleologou 62, Alexandroupoli 681 31, Greece, operating under tax number 802967439 / commercial registry number 186406921000 (hereinafter "Keepinboxes" or the "Operator"), and the natural person who registers via the website, mobile application, or physical application channels to benefit from Keepinboxes services (hereinafter the "User").

2. Definitions

2.1. Keepinboxes: The operating company providing personal storage, package receiving, and ShopForMe services.
2.2. User: The natural person registering to use Keepinboxes services.
2.3. Cabinet / Locker: A locked storage space owned by Keepinboxes allocated exclusively to the relevant User for temporary storage.
2.4. User Account: The digital account created by the User to access services.
2.5. ShopForMe Service: A facilitation service whereby Keepinboxes acts as an intermediary to procure products from sellers.
2.6. Storage / Delivery Period: The period from receipt by Keepinboxes until the User collects or service is terminated.
2.7. Prohibited Items: Items prohibited to store/transport/procure under law, this Agreement, or safety rules.
2.8. Service: All storage, package receiving, ShopForMe, and related ancillary services.

3. Subject of the Agreement

This Agreement defines the scope of services, conditions of use, and the rights and obligations of the parties. Keepinboxes provides temporary storage, receives packages, and facilitates ShopForMe procurement upon the User's explicit consent. Keepinboxes is not the seller, manufacturer, or supplier.

4. Scope of the Service

4.1. Limits of the Storage Service

Keepinboxes provides the locker strictly for temporary storage and does not control the content, nature, or commercial value of stored items.

4.2. Intermediary Nature of ShopForMe

Keepinboxes acts as an intermediary. It is not the seller/manufacturer/importer and is not responsible for product quality, defects, warranty, or returns.

4.3. Physical Store and Digital Systems

Services are provided through the physical store, locker areas, and digital systems. Notifications via digital systems are an integral part of the service.

4.4. Third-Party Carriers

Delays, loss, or damage during transportation are the carrier's responsibility. Keepinboxes assumes responsibility only from the moment the item is received.

5. User Obligations

5.1. User warrants all information provided is accurate and up to date.
5.2. User is responsible for account security and confidentiality of credentials.
5.3. User shall not exceed capacity, store prohibited items, or misuse the locker.
5.4. User must promptly notify Keepinboxes of any unauthorized access.

6. Storage Conditions

6.1. No maximum storage period. Storage over one month continues monthly with automatic billing.
6.2. User must comply with size/capacity limits.
6.3. Proper packaging is the User's responsibility.
6.4. Keepinboxes is not liable for damage to fragile/sensitive items.
6.5. CCTV and outer packaging documentation may be used for security.

7. Prohibited Items

7.1. Flammable, explosive, chemical materials.
7.2. Illegal, smuggled, counterfeit, or pirated products.
7.3. Food, live animals/plants, perishable items.
7.4. Liquids with leakage risk, strong odor items.
7.5. Keepinboxes may remove prohibited items, suspend/terminate service, and notify authorities. All costs belong to the User.

8. ShopForMe Terms

8.1. Keepinboxes is an intermediary, not a seller.
8.2. Warranty and returns are governed by the third-party seller's terms.
8.3. Taxes, customs, and shipping costs belong to the User unless stated otherwise.
8.4. No purchase is made without the User's explicit consent.
8.5. After ordering, cancellation/returns depend on the seller.

9. Fees and Payment

9.1. Storage charged per tariff; over one month charged monthly automatically.
9.2. ShopForMe fee is additional to the product price.
9.3. Extension/delay fees apply per tariff.
9.4. Payment methods: card, bank transfer, etc.
9.5. User authorizes recurring/automatic charges when applicable.

10. Collection and Uncollected Items

10.1. User must collect items within notified conditions.
10.2. Reminders are not mandatory.
10.3–10.4. Long-uncollected items may be relocated, returned, or disposed of; costs belong to the User.
10.5. Delivery may require OTP/QR verification and/or ID.

11. Limitation of Liability

11.1. Keepinboxes is not liable for loss/damage before receipt.
11.2. Keepinboxes is not liable for third-party provider interruptions or faults.
11.3. No liability for force majeure events.
11.4. User is liable for damages arising from breach or negligence.

12. Insurance

12.1. No default insurance unless expressly stated.
12.2–12.3. Optional insurance is through a third-party insurer; claims are handled by the insurer.

13. Term and Termination

13.1. Agreement is in force from registration until terminated.
13.2. User may terminate by closing account; accrued fees remain payable.
13.3–13.4. Keepinboxes may terminate for breach, non-payment, misuse, or safety risks.

14. Privacy and Personal Data

Keepinboxes is the data controller and complies with GDPR and applicable Greek law. See the Privacy Policy for details.

15. Force Majeure

Natural disasters, fire, flood, earthquake, war, strikes, governmental actions, infrastructure failures, etc. constitute force majeure. No liability arises for non-performance due to such events.

16. Amendments

Keepinboxes may update this Agreement due to service changes or legal requirements. Continued use after publication means acceptance.

17. Governing Law and Jurisdiction

This Agreement is governed by Greek law. Greek courts have exclusive jurisdiction over disputes.

18. Entry into Force

This Agreement enters into force upon the User's digital acceptance.

19. Contact

CPG TECHNOLOGY SINGLE MEMBER P.C.
Kon/nou Paleologou 62, Alexandroupoli 681 31, Greece
support@keepinboxes.com — +30 695 586 7485